AI & AUTOMATION
Align. Automate. Accelerate.
We help B2B service teams streamline operations and grow revenue through AI-powered automation — reducing manual tasks, saving time and elevating the customer experience.
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Boost Profitability
Businesses adopting AI report a 38% increase in profitability (Accenture). Automation and AI can drastically reduce time-consuming tasks—like data entry, client onboarding, or reporting.
Early Action. Enduring Impact.
B2B service teams that embrace AI-powered automation early aren’t just saving time — they’re unlocking compounding advantages. From faster workflows and leaner operations to elevated customer experiences and new revenue streams, the payoff for early adoption is real.
Personalised Journeys, Lasting Loyalty
AI-powered personalisation is reshaping how businesses retain customers. By analysing behaviour, preferences, and patterns in real time, we help you deliver tailored experiences that resonate deeply—turning one-time buyers into loyal advocates.
Discover a range of smart automation solutions designed to save time, reduce manual work, and unlock new efficiencies across your business.
Automate invoice follow-ups with smart triggers to reduce late payments and boost cash flow — no manual chasing required.
Trigger review requests post-service or milestone to grow 5-star feedback and build trust — without lifting a finger.
Deliver a smooth client onboarding journey with automated emails, tasks, and scheduling — all synced to your systems.
Turn downloads into leads with automated email journeys that follow up, educate, and drive conversion — on autopilot.
Let leads instantly book the right time with the right person — synced with your calendar, CRM, and workflows.
Auto-respond to new leads in seconds with personalised replies, booking links, and CRM updates — speed wins deals.
Generate and recycle marketing content with AI-driven prompts and scheduling — keeping your brand visible, consistently.
Streamline recruitment with automated workflows for applications, screening, and interview scheduling — fast, fair hiring.
Power consistent outbound with automated, sequenced emails and CRM updates that keep your pipeline full — and moving.
We audit, build and maintain high-ROI automation systems that eliminate repetitive tasks and boost efficiency.
Strategy + Delivery
We set up the key systems your business needs to automate from CRMs and calendars to pipelines, forms, and back-end tools. Everything connected, ready to scale.
AI & Automation Audits
Not sure what’s working — or what’s worth automating next? Our Automation Audit gives you a clear picture of your current setup, identifies inefficiencies, and shows you exactly where to unlock time and profit.
Consulting & Advisory
Most businesses are under-leveraging automation. We don’t just build workflows — we help you identify high-ROI opportunities, choose the right tools, and rethink your systems from the ground up.
Support & Maintenance
Even the best automations need maintenance. We handle the updates, expired tokens, and platform changes — keeping everything running smoothly without you lifting a finger.
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Formiqa is inspired by the Latin word formica, meaning ant — a symbol of intelligent systems, collaboration and efficiency. The name reflects our focus on building seamless, scalable automations that power complex operations behind the scenes.
At Formiqa we offer a clear, smooth path forward into the unfamiliar territory of AI. We exist to help businesses navigate complexity with intelligence and purpose. Our systems aren’t built to overwhelm, they’re designed to align, adapt, and empower.