AI & AUTOMATION
Align. Automate. Accelerate.
We help B2B service teams streamline operations and grow revenue through AI-powered automation — reducing manual tasks, saving time and elevating the customer experience.
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Boost Profitability
Businesses adopting AI report a 38% increase in profitability (Accenture). Automation and AI can drastically reduce time-consuming tasks—like data entry, client onboarding, or reporting.
Early Action. Enduring Impact.
B2B service teams that embrace AI-powered automation early aren’t just saving time — they’re unlocking compounding advantages. From faster workflows and leaner operations to elevated customer experiences and new revenue streams, the payoff for early adoption is real.
Personalised Journeys, Lasting Loyalty
AI-powered personalisation is reshaping how businesses retain customers. By analysing behaviour, preferences, and patterns in real time, we help you deliver tailored experiences that resonate deeply—turning one-time buyers into loyal advocates.
Discover a range of smart automation solutions designed to save time, reduce manual work, and unlock new efficiencies across your business.
Automate invoice follow-ups with smart triggers to reduce late payments and boost cash flow — no manual chasing required.
Trigger review requests post-service or milestone to grow 5-star feedback and build trust — without lifting a finger.
Deliver a smooth client onboarding journey with automated emails, tasks, and scheduling — all synced to your systems.
Turn downloads into leads with automated email journeys that follow up, educate, and drive conversion — on autopilot.
Let leads instantly book the right time with the right person — synced with your calendar, CRM, and workflows.
Auto-respond to new leads in seconds with personalised replies, booking links, and CRM updates — speed wins deals.
Generate and recycle marketing content with AI-driven prompts and scheduling — keeping your brand visible, consistently.
Streamline recruitment with automated workflows for applications, screening, and interview scheduling — fast, fair hiring.
Power consistent outbound with automated, sequenced emails and CRM updates that keep your pipeline full — and moving.














































I can’t emphasise how happy I am. Thank you for your amazing work...we are very happy with the outcome.
We had an amazing experience working with Kane and the team. Their creativity, professionalism, and attention to detail exceeded our expectations. They took the time to understand our vision and delivered outstanding results.
It was a very positive experience from start to finish. Kane and the team have an easy and approachable communication style, with the ability to simplify technical jargon and provide gentle guidance on different options. We are thrilled with the final result
Kane and the team consistently exceed expectations in their work and service. We've received outstanding feedback on everything they've created. Thank you for your exceptional work and dedication.
What an impressive team & awesome experience!
Kane and the team have been a joy to work with. The process from start to finish has been a pleasure and their creativity and attention to detail is second to none. We look forward to working with them on more projects in the future.
We are particularly grateful for your speedy response time, willingness to help out, and transparency in quoting for costs.
We audit, build and maintain high-ROI automation systems that eliminate repetitive tasks and boost efficiency.
Strategy + Delivery
We set up the key systems your business needs to automate from CRMs and calendars to pipelines, forms, and back-end tools. Everything connected, ready to scale.
AI & Automation Audits
Not sure what’s working — or what’s worth automating next? Our Automation Audit gives you a clear picture of your current setup, identifies inefficiencies, and shows you exactly where to unlock time and profit.
Consulting & Advisory
Most businesses are under-leveraging automation. We don’t just build workflows — we help you identify high-ROI opportunities, choose the right tools, and rethink your systems from the ground up.
Support & Maintenance
Even the best automations need maintenance. We handle the updates, expired tokens, and platform changes — keeping everything running smoothly without you lifting a finger.
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Not at all. Our goal is to enhance your team, not replace it. By removing repetitive, low-value tasks, your people can focus on higher-impact, more human work—like strategy, creativity, and client relationships.
Automation typically follows defined rules to perform tasks without manual input (e.g., sending reminders or updating systems). AI adds intelligence—such as making decisions, summarising data, or generating content—based on context and learning.
Depending on the complexity of the workflow, some automations can go live within a few days. For broader transformation projects, you may see results within 4–8 weeks. We always aim for quick wins while building toward long-term impact.
Yes. In fact, smaller teams often gain the biggest efficiency boosts. With the right setup, AI and automation can help you scale operations without increasing headcount—making your business more agile and cost-effective.
We help automate a wide range of business processes—from lead generation and onboarding to service delivery, document processing, reporting, and client communication. If it’s repetitive, rule-based, or data-driven, chances are it can be streamlined or enhanced with AI.
We work with tools like Make, Zapier, HubSpot, Notion, Google Workspace, and AI platforms like OpenAI, Claude, and more. We’ll also recommend or integrate tools based on your existing stack and goals.
Yes. We follow best practices around data handling, access controls, and AI tool configuration. We can also advise on AI usage policies to align with your industry’s compliance standards.
Our projects usually start with a short discovery session to understand your current workflows, pain points, and goals. From there, we provide a tailored roadmap or quick-start implementation plan based on what’s feasible and high-impact.
Formiqa is inspired by the Latin word formica, meaning ant — a symbol of intelligent systems, collaboration and efficiency. The name reflects our focus on building seamless, scalable automations that power complex operations behind the scenes.
At Formiqa we offer a clear, smooth path forward into the unfamiliar territory of AI. We exist to help businesses navigate complexity with intelligence and purpose. Our systems aren’t built to overwhelm, they’re designed to align, adapt, and empower.